Terms of Service

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Goliath Hosting Terms of Service

Goliath Hosting agrees to furnish services to the Subscriber, subject to the following ("Terms of Service"). Goliath Hosting , the company here after referred to as, ("Goliath Hosting"), ("Us"), ("We") and The Client, ("Customer"), ("Client") and ("You"). Use of Goliath Hosting Service constitutes acceptance and agreement to the ToS ("Terms of Service"). All provisions of this contract are subject to change from time to time at the discretion of Goliath Hosting. Subscriber understands that change to the ToS by Goliath Hosting shall not be grounds for early contract termination or non-payment.

Refund and Disputes
Shared Minecraft servers are eligible for refunds within 72 hours of the creation of the server in our database. This point is not marked by the time at which your initial payment is processed and may differ by several hours or days. Refunds cannot be requested without probable cause. Dedicated servers are not refundable. Refund requests will only be honoured through the biling panel. Using a Paypal dispute to get a refund voids this agreement and will result in no refund.

Cancellations
If you choose to terminate your services you must cancel any PayPal subscriptions active and cancel via our WHMCS billing area at https:// billing.goliathhosting.com. As Goliath Hosting does not have access to clients PayPal account we will not be responsible for unintended payments made from using the automatic payment subscription service.

Liability Limitation and Exclusion
Goliath Hosting, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. Goliath Hosting shall not be held liable for any disruption, delay, or disconnection of services for any period of time. Support is only guaranteed through the support ticket system in the client area.

MySQL Agreement
While we offer instant database creation from our Multicraft panel you need to understand that our databases are provided as a free service. Because of this we do not hold any liability for MySQL data loss or corruption. By using a database provided by Goliath Hosting you understand that we reserve the sole right to terminate it if we deem it necessary, additionally, our MySQL service is not to be used for personal use. This is not limited to but includes private websites, and other non-server uses.

Promotions
Goliath Hosting cannot guarantee that all promotion codes will work all of the time.

Legal Contact
Goliath Hosting retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies.

Domains
Goliath Hosting regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the full extent of the law. By purchasing a server from Goliath Hosting you permit us to modify your server. This includes, but is not limited to, changing plugins, updating Bukkit and other tasks related to running a Minecraft server. Any verbal or written threats to compromise our server systems or any other equipment owned by Goliath Hosting will be taken seriously and will result in further investigation and possible lawsuits. Upon cancellation of payments to Goliath Hosting your server will be suspended unless prior arrangements are made. Files will be kept as long as possible after termination or suspension however the guaranteed amount of time is unspecified. Goliath Hosting retains the sole right to stop, start, and modify your server.

Unlimited Policy
While we offer unlimited bandwidth and space to our customers, we reserve the right to request that you delete excessive files such as large logs or anything else we deem to be unfair use of our space. Any uploaded files that cause the server to lag or make the server unplayable are not the responsibility of Goliath Hosting

Unfair usage
If we find your server using any sort of system to bypass limits put on your server such as slots or RAM amount your server is subject to being terminated without refund.

Termination
We reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed.

Illegal Use
Goliath Hosting services may not be used for illegal purposes, or in support of illegal activities. Goliath Hosting reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrong doing.

Threats
Use of the Goliath Hosting services to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property is prohibited.

Harassment
Use of the Goliath Hosting services to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another person or business is prohibited.

Forgery or Impersonation
Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.

Fraudulent Activity
Use of Goliath Hosting service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes" and "chain letters." Email spam is also not tolerated, and will result in immediate termination.

Unauthorized Access
Use of the Goliath Hosting service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of Goliath Hosting or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending Goliath Hosting account is subject to immediate termination and further investigation.

Network Disruptions and Unfriendly Activity
Use of the Goliath Hosting service for any activity which affects the ability of other people or systems to use Goliath Hosting Services or the Internet. This includes "Denial of Service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, services or equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner. Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination. Goliath Hosting will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

Fraud
Fraud involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it. Fraud is strictly prohibited and offenses will be investigated. Third-party Links, Sites and Services Our Products may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Goliath Hosting. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from Goliath Hosting, you do so at your own risk and you agree that Goliath Hosting will have no liability arising from your use of or access to any third-party website, service, or content.

Last edited 29/06/14 5:39pm